Experience: 5+ years.
Role Description: The role of an IT Business Analyst is to help determine the requirements of a product, translate and communicate those requirements clearly to stakeholders/engineers in order to implement solutions that align to business needs. You will be highly comfortable working with teams across regions and being the bridge between business users, technical team members to deliver business outcomes
You have to drive the design or review of test cases, process change requests, and manage a project’s scope, acceptance.
Functional Skills & Competency:
Be an authority in the functional area of specialization (AI/Data analytics), analyze existing systems and highlight areas of improvement.
Gather, develop, coordinate, and maintain business requirements for various projects and/or systems from initial phase to final implementation, assuring requirements meet standards.
Directs the completion of project BA objectives, such as scope, requirement, analysis and solutions, business process modeling, UAT, and customer training, etc.
Analyze and decompose complex requirements, perform gap analysis and recommend solutions
Document requirements, create functional specifications and prepare wireframes/flowcharts
Develop use cases and functional specifications and coordinate the capture of process models and functional testing, ensuring the system is functionally appropriate, technically sound, and well integrated.
Ensure product deliverables quality, such as functional specifications, logical and physical data design, solution design and detailed design, UAT test plans, and completed solution
Oversee the development of the product as per the specifications
Interact with users, customers, other portfolios, and vendors, maintaining communication for the full life cycle of the project.
Provide feedback to product manager
Provide user support and coordinate resolution of issues to include change management, root cause analysis, and appropriate escalation as needed.
Develop and manage user acceptance criteria.
Coordinate the process to analyze, evaluate, implement, and maintain systems developed internally and/or externally with an outside vendor.
Prepare technical user manuals, system configuration documents, assist in establishing end user training and other technical reports
Resolve issues in a timely manner. When appropriate, escalate problems and issues to program manager /project manager and/or stakeholders and sponsor
Leadership & Business Acumen:
Experience in working with US customers
Strong analytical and investigation skills.
Ability to see and understand the big picture.
Solid interpersonal skills with ability to work in a team environmen
Skilled in MS Office (Word, PowerPoint, Excel, Visio, etc.)
Elicitation and comprehension skills.
Communicates appropriately and efficiently with stakeholders, gaining trust and building consensus.
Excellent analytical skills and ability to translate business functionality and opportunities into clear, precise, and easy-to-read functional specifications.
Proactive, self-driven individual with strong support/service attitude.
Should be able to mentor other BAs on the process and best practices for conducting requirements elicitation.
Strong organizational and presentation skills.
Additional Responsibilities as Scrum Master:
Conduct release planning meetings
Facilitate sprint planning, daily stand-ups, feedback meetings, sprint reviews/retrospectives, etc.
Remove impediments to team progress
Successfully manage Work in Progress (WIP)
Manage scrum boards and reports through JIRA.